News

31st Mar

NEW SURGERY PREMISES PROPOSAL

WE NEED YOUR FEEDBACK ABOUT THE PLANS FOR OUR NEW PREMISES!

Proposals to create a modern base for a Huddersfield GP practice have been submitted to planners.

The proposed scheme, to replace Lindley Group Practice’s existing building next to Huddersfield Royal Infirmary with a brand-new medical centre right next to the current premises, have been submitted for formal planning and funding approval.

The idea of the new building has long been in the pipeline, and many patients gave feedback on what they’d like to see in new premises via a survey in 2018. Most people were very supportive of the need for better facilities and keen to see better accommodation for the practice team.

The proposed new building would be constructed right next to the current surgery. The state-of-the-art, energy-efficient new medical centre would have dedicated patient, clinical and administrative space and capacity to provide more training for staff, with better parking for all who use the building.

Dr Matt Kaye from Lindley Group Practice said: “For us, this is first about the care that we can give to our patients: with the building we have now, there are limits to what we can do and the experience that we can give our patients when they come to see us. We want more for our patients and this new facility will give us the modern space we need to do that. This is also about creating a much better workplace for our team. We’ve grown our staff exponentially over the years and we need more and better space to accommodate all the professionals supporting our patients.”
Catherine Wormstone, Head of Primary Care Strategy and Commissioning for Kirklees CCG said: “It’s great to see the plans for Lindley Group Practice developing. I know the team are putting a lot of time into creating the right space where they can provide services that meet patients’ needs, today and in the future.”

Lindley Group Practice has been based in its current building next to Huddersfield Royal Infirmary since the 1960s. Over the years, the practice has taken on more staff and needs more space and parking to offer a wider range of services to its 11,000 patients. Some consulting rooms are very small and not fit for purpose, doorways are narrow making wheelchair access difficult and four consulting rooms are upstairs and there is no lift. The reception area is cramped and offers little privacy for patients or the practice team.

The proposed new building would offer capacity to care for 13,000 patients and would be fully-accessible for patients with disabilities. Patients can share ideas and suggestions for the new building at www.lindleygpbuild.com.

31st Mar

COVID BOOSTER VACCINATION CLINICS

The Covid booster programme will be delivered out of Cathedral House for our patients. We have been advised that the Covid booster programme has been delayed for at least 2 weeks. We understand this is extremely frustrating but we must wait until we get further information. As soon as we are able, we will be sending out text or letter invitations and again ask that you wait for your invite.

15th Mar

From Monday 9 August 2021 E-Consult is not available outside the Practice hours of 8am - 6.30pm Monday to Friday

E Consult should be used for medical advice, sick notes or administrative requests. If you feel you need an appointment, please contact reception to book a telephone appointment.

PLEASE DO NOT USE E-CONSULTATION TO REQUEST A GP APPOINTMENT, these can be arranged by calling our reception or booking online.

7th Mar

COMMUNITY PHARMACY CONSULTATION SERVICE

What is this new service about?

From July 2021, when you call the practice, you will be asked about your symptoms. If they indicate that you can best be helped by a pharmacist, you will be offered a same day private consultation with a local community pharmacist.

Community pharmacists have already successfully seen thousands of patients for a consultation for a minor illness, following a call to NHS 111. This new way of arranging consultations with the pharmacist by a GP practice, has been successfully piloted around the county.

Why are you doing this?

Pharmacists are qualified healthcare professionals and experts in medicines. They can offer clinical advice and over-the-counter medicines for all sorts of minor illnesses, and a same day consultation can be arranged quickly and at a time to suit you.

This in turns frees up GP appointments for those people with more complex symptoms who really need to see a GP.

What happens when I see the community pharmacist?

We will share your personal details with the pharmacist and details of your minor illness and the pharmacist will contact you to arrange your consultation on the same day, or at a time that suits you.

You may be seen in person in a private consulting room, if the pharmacist thinks it appropriate, or your consultation may be carried out over the phone or via video. You will be asked about your medical history and symptoms and current medication, in the same way the GP would ask you about them.

Usually, the pharmacist will provide you with advice and can sell you with an over the counter product where needed, if you choose. They will also send details of your consultation back to us for our records.

If the pharmacist feels you need to be seen by a GP urgently, they will call us to ensure you are seen, or they will advise you to contact the hospital Emergency Department if deemed necessary. You may also be referred back to us to arrange a non-urgent appointment or follow up.

What if I get free prescriptions from my GP?

Your pharmacist will provide you with advice on how to treat your symptoms, which may include a medicine or product. Medicines that can be purchased in a pharmacy to treat minor illnesses, are usually inexpensive and would not normally be prescribed by your GP anyway. You are free to choose if you wish to make a purchase or not.

What happens if I don’t want to see the pharmacist?

We want to ensure that you are offered an appointment with the most appropriate qualified health care professional based on your symptoms. If you have minor illness symptoms that can be treated the same day through a consultation with a qualified community pharmacist, but do not want to accept this referral, you will be offered a routine appointment with your GP at a future date.

What if the patient is my child?

Children aged over one years are eligible to use this service and can be seen by the pharmacist. Children who are able to make their own decision about their health may be seen unaccompanied.

Why is this a good thing for patients?

Community pharmacies are local, open longer hours than the GP practice and can offer you the same consultation outcome at a time that is more convenient for you.

If the pharmacist thinks you need to see the GP, they can help arrange an urgent appointment for you. Patients who have already used the service liked the convenience of having a consultation on the same day, or a day that suited them, at a pharmacy of their choice. 78% of people who had a consultation with a community pharmacist were successfully helped.

1st Mar

From Monday 27 September 2021

To the patients of Lindley Group practice,

From 27.9.2021 we changed how appointments are offered. When you contact the surgery, you will still be asked by reception for some further information. If following this a GP appointment is required, subject to availability, you will be offered the option of a phone call or face to face appointment.

Any online booked appointments will remain as a phone-call currently however if we are given enough information in the reason for the appointment and feel a face-to-face review may be more appropriate you may receive a text message asking you to attend instead.

If you have requested a telephone call, the change means you will be advised the call is either morning or afternoon. We will not be able to give you an exact time you will receive the call.

For URGENT requests we do ask that you give the reception team as much information as possible. This allows the on-call doctor to triage the request and decide on the most appropriate management. For URGENT requests you MUST also be available to attend the surgery if requested at ANY point in the day.

With regards to the booking of appointments you will only be able to do this over the phone or via our online system. The receptionists will not be booking ANY appointments at reception to try and keep the number of people in reception to a minimum.

If we are seeing more people face to face, due to the constraints of our building it will be impossible to maintain social distancing in our waiting rooms. We will provide hand sanitiser and antibacterial wipes if you wish to wipe down your chair/armrests and MASK WEARING REMAINS MANDATORY. However, once you have checked in if you do not feel comfortable waiting in the waiting room then please wait outside where we can easily find you.

COVID 19

As per national guidance if you have symptoms of Covid 19 or are isolating please do not attend the surgery. If following a phone-call we decide you need to be seen at the surgery, we will arrange this with you. If you are symptomatic, we will not accept the home lateral flow tests as evidence of not having Covid 19, you MUST book a PCR test either online at www.gov.uk or by calling 119.

A note about Econsults - please DO NOT USE them to request an appointment with the GP. If you feel you need to speak to a doctor, then either book an appointment online or call the surgery. Any Econsults received requesting a call-back will be texted advising them to book an appointment at the surgery.

As with any changes there will be teething problems. Please bear with us while we all adjust. This does not mean we will have additional appointments available, the doctors will still continue the same number of appointments they have done throughout the pandemic but you will be offered the option of phone or face to face. As a guide each GP has 30-35 patient contacts per day (not including the on-call GP). We ask you to be kind and patient and as always, we will ensure that we do the same.

1st Mar

Requests for letters for cancelled travel

The surgery is receiving requests for travel cancellation letters from people who want to cancel their trips due to the risk of contracting Coronavirus. Please click here https://www.gov.uk/foreign-travel-advice for advice regarding travel to specific areas of the world. Depending on your specific travel policy, most travel insurance will cover cancelled trips to countries which the Government advise not to travel.

***** A letter from the GP is NOT required *****

In addition, please be advised that the surgery is unable to provide letters to travel insurance companies supporting requests for refunds by by patient, who without any significant medical illness, cancel their travel plans.